Check eligibility
Review the return terms displayed on Amazon before ordering, especially for personal-care, customized, digital, hazardous, or clearance products.
After purchase
Returns and refunds
Returns and refunds are governed by the Amazon offer, seller, product category, and applicable policy.
Start through the order
Eligible return requests should be opened from the relevant order in the purchaser’s Amazon account.
Refund timing
Amazon or the seller determines approval, method, deductions, and processing time. Auronix Commerce cannot access or alter an Amazon order.